Some mature content recorded or downloaded may also require the PIN to access but it can be hit or miss in that it won't be for everything. It may take ten to twenty minutes before your box will respond as normal without informing you that it is initialising or being generally slow to respond. I've tried surge protectors with no luck. After my third replacement box went into 'Diskless mode' and the customer rep told me we need to wipe everything again I'd had enough. Turn the power off to the Sky box for at least 30 seconds then power it on again. To check if you have the update press Services then select Settings, scroll across to System Details and look at your Model Number. All that PIN entry is going to wear out those number buttons that your PIN uses making it easier for the little ones to guess your PIN or they can just watch you entering it over and over again. If it says "card must be paired" follow on-screen instructions. To perform a software update: All that happens is that it won't output anything to your TV. If the latter then chances are you may have lost your planner and recordings. The Keep option prevents you from accidentally deleting a recording that you want to keep or from stopping the automated housekeeping software from deleting programs that you want to keep. Programs in planner have no names After a planner rebuild or software update your Sky box may take some time to refresh. You can delete other recordings but not this one. Technical Fault 30 - No Signal - No signal was being received by the box at the time of recording. Try a planner rebuild first and if that fails to resolve the problem force a software update. Permanently deletes the oldest recording in the deleted folder Permanently deletes the next oldest recording in the deleted folder Permanently deletes recordings in the deleted folder until the deleted folder is empty then..
Are the connectors at the box-end screwed in to finger-tightness? If you have a solution then let me know. Whenever Sky push an automatic update there is always a risk that a hard drive failure may occur. If the unused space equals zero then the housekeeping function needs to free up space, which it does in the following order: Turn the power off to the Sky box for at least 30 seconds then power it on again. Either way, what you are left with is a ghost entry. If your model number starts DRX89 then your box is still supported your version number must also start with 4f You can set every channel to require a PIN after 8pm or at any time. Why is my hard drive still spinning when in Standby? After an automatic channel scan you can use your smart TV's built-in EPG software to arrange the channels in an order that suits you. If the former, congrats you are one of the lucky ones. A dead box is worth about a tenner at best as the fault is unknown and the potential buyer is taking a punt with it. The hard drive will still spin and make a whirring noise. Why be hardware-tied to one company? This can lead to recording and playback performance problems. You will get the message "This section is currently unavailable as multiple programmes are being deleted. Avoiding clashes means that you do not have to download the programs later or have to wait for the next repeat of a missed program if you have no or slow broadband. This WILL erase all your recorded programs and delete your scheduled programs. It is pre-downloaded to save time downloading it on demand later. If you do find a cause that is not diagnosable from the above list then do let me know. Your box will only go quiet if it's in standby and some time has passed and there is nothing to do. Scheduled recordings that you know you added are no longer in your planner You cannot add a program to your planner because your box is forever initialising You cannot perform a search because your box is initialising Your box is responding to the remote control really slowly The software appears to be working as you can access the menus but the screen is blue You witness temporary blue screens during live viewing or the box turns itself off Your tv guide is telling you that no listings are available from one or more days in the future Your box is forever trying to connect to your broadband router whereas other devices have no problem connecting Nine out of ten times the reason for any of the above is a software fault. Until Sky improve their parental controls your only real option towards protecting your little ones from mature content and offensive language is to hide the remote and set the channels and playback for them. What is diskless mode? Put your SKY box in stand-by mode using the remote's off button Turn off the power to your SKY box Hold down the backup button on top of your SKY box Keep the backup button pressed down and turn the power back on Keep the backup button pressed down until all the lights light up on the front panel of your SKY box and the TV screen turns black with white writing Relase the backup button and leave your SKY box alone for minutes Wake up your SKY box with the remote. Next insert your SKY viewing card into the new box and try various channels such as
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